Ive had nothing but a great experience with the staff and tech crew. I brought my bike with me from El Paso Texas and they not only educated me on transportation mode (the dealer I bought it from didnt even do that), but they helped me out substantially by helping me get both bikes out of a moving truck. Ill always refer and recommend anyone I talk with to hit the silverdale Harley. Top notch and top tier work!!! Thanks for everything!