I have used Destination Harley as my source for O.E.M. parts for many years, and refer friends/acquaintances to them often for parts and service needs. This was my first experience purchasing a bike from them. The whole process from start to finish was effortless. Jim Huston got me the bike I wanted, had it shipped from their sister store in a few hours notice. It was ready for delivery the next morning. Very good communication. The whole staff I was introduced to was professional in all aspects --well dressed; pleasant; smiling; customer friendly, and informative. An excellent job on everyone's part!